Terms & Conditions


We have done our best to make the ordering process as quick and easy as possible and the following options are available:

Accounts & Payment Methods

For a new customer, the initial order will be on a pro-forma basis. Payment may be made in the following ways:

Subsequent Orders are supplied strictly on a 7 day Courtesy Account basis.

For a thirty day account, a credit application must be completed and either emailed or faxed to us for processing.

Accounts are subject to additional terms and conditions which are included with the application form. Please download here.

Account Payments

Payment of your monthly statement balance is due by the end of the month.


Our freight charge of $15 per order is one of the lowest you will find.

Transit Times

We process, pack and despatch your order with due respect and to the best of our ability but, due to factors beyond our control, we are unable to guarantee transit times and your order may arrive in several shipments.

Goods Damaged in Transit

Please inspect your goods as soon as possible after arrival as claims for goods damaged in transit must be made within 7 days of receipt of goods.


We look forward to working with you and take this opportunity to thank you for choosing Syben Marketing as a supplier.